Our Spectacle Prescription Process
If you’ve been prescribed spectacles, one of our optical dispensers will guide you through the frame selection process, and offer advice on the best pair of lenses as suggested by your optometrist.
If we have the lenses in stock, our on-site technician will fit them to your selected frames in our optical lab and your glasses will be ready within a matter of hours. If we don’t have your prescription onsite or if you require a more specialised lens, we’ll send off for your glasses to be prepared for you and will have them ready within seven to ten working days.
Every frame in our shop comes with at least a one-year manufacturer’s warranty. However, most of our frames come with two-year warranties.
Something that sets us apart from other Optometrists as well as giving you peace of mind is that we offer a three month warranty on all our lenses, especially for multifocal lenses. If you've had a problem with multifocal lenses before come and see us for a recommendation on the latest technology in this field.